Terms and Conditions

Last updated: 1/6/2025

Welcome to MRO Wizards, the online store where you can find parts for your equipment at a reasonable cost.  By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

By accessing or using www.mrowizards.com ("Site"), you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies or guidelines referenced herein. If you do not agree with these terms, please do not use our Site.

2. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this Site. We encourage you to review these Terms periodically for updates.

3. Account Registration

To access certain features of the Site, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and maintain the security and confidentiality of your account credentials.

You are responsible for all activities under your account, and you agree to notify us immediately of any unauthorized use.

4. Product Information and Pricing

We make every effort to ensure that the information on the Site is accurate, including product descriptions, pricing, and availability. However, we do not guarantee that the content is error-free. Prices and availability are subject to change without notice. We reserve the right to replace items with a suitable working replacement.

We reserve the right to limit the quantities of products purchased.

5. Orders and Payments

When you place an order, you are offering to purchase a product under these Terms and Conditions. All orders are subject to availability and confirmation of the order price.

Payments must be made at the time of purchase. If we are unable to process your payment, your order may be canceled.

6. Shipping and Delivery

We will ship your order to the address provided at the time of purchase. Shipping costs and delivery times will vary depending on your location and the shipping method chosen. Delivery times are estimates, and we are not responsible for delays caused by external factors, such as customs, weather, or postal service issues.

7. Returns and Refunds

We offer a 30-day return policy, allowing you to return products that are unused, undamaged, and in their original packaging. The customer is responsible for all shipping and handling charges. If you wish to return an item, please contact us at info@mrowizards.com.

Refunds will be processed once the returned item is inspected. We reserve the right to refuse returns if the item does not meet the return conditions. We do not accept returns on electronic components and special-order items. All returns are subject to a minimum of a 20% restocking fee on all returns.

8. Intellectual Property

All content on the Site, including text, images, graphics, logos, and product names, are the property of MRO Wizards and are protected by copyright, trademark, and other intellectual property laws. You agree not to use, reproduce, or distribute any content from the Site without our express written permission.

9. User Conduct

You agree to use the Site in accordance with all applicable laws and regulations. You are prohibited from engaging in any of the following actions:

• Violating the rights of other users or third parties.
• Using the Site for fraudulent activities.
• Interfering with the security of the Site or its services.
• Posting or transmitting any harmful, offensive, or illegal content.

10. Disclaimers and Limitations of Liability

The Site and its content are provided "as is" without any warranties of any kind, either express or implied. We do not guarantee that the Site will be error-free or uninterrupted.

We are not liable for any damages, including indirect, incidental, or consequential damages, arising from the use of the Site or any products purchased through the Site.

11. Privacy Policy

Your use of the Site is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy [insert link].

12. Indemnification

You agree to indemnify and hold harmless MRO Wizards, its affiliates, employees, and partners from any claims, losses, damages, or expenses arising from your use of the Site, your violation of these Terms, or any third-party claims related to your actions.

13. Governing Law

These Terms and Conditions are governed by the laws of Indiana and the United States of America. Any disputes arising under these Terms shall be resolved in the courts located in Indiana.

14. Termination

We may suspend or terminate your access to the Site at any time, without notice, for any reason, including but not limited to a violation of these Terms.

15. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

MRO Wizards
Indiana
Email: info@mrowizards.com
Phone: 866-786-9MRO